Transcon Agent (Freight Forwarder)

Job description

Key Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Transcon files and reporting
• Ensure accurate and timely client and vendor billing Interact with customers in arranging their shipments to meet customers service standards
• Contribute and maintain good relationships with suppliers Network communications, timely responses to emails and requests Meet KPI standards in accordance with Company policy

Qualifications

Skills

Relevant work experience, or an equivalent combination of education and practical experience

• Excellent verbal and written communication skills, with a demonstrated ability to deliver outstanding customer service
• Strong organizational and time management skills, with the ability to manage multiple priorities Highly detail-oriented, with the ability to work accurately and efficiently in a fast-paced environment Self-motivated and proactive, with the ability to work independently as well as collaboratively within a team Fluent in English, with strong written and spoken communication skills.

Norwegian language skills are considered an advantage