交付运营专员（Delivery Operations Specialist）-汽车

Job description

End-to-End Delivery Tracking

• Assist in monitoring order status, tracking progress from production off-line, transportation dispatch, to final delivery/plant receipt in real-time, ensuring timely information updates.

Exception Coordination & Response

• Collect and assist in handling delivery exceptions such as transportation delays, cargo damage, or shipment discrepancies. Coordinate with logistics carriers and on-site teams for immediate resolution.

Delivery Data Compilation

• Assist in organizing daily/weekly delivery data, summarizing key metrics such as On-Time Delivery (OTD) rate and delivery cycle time, and preparing basic operational reports.

Cross-Department Communication

• Serve as the delivery interface, coordinating with production planning, sales operations, warehousing & logistics, and terminal delivery centers to ensure seamless information flow.

Qualifications

Education

• 2026/2027 fresh graduate, Bachelor's degree or above. Preferred majors include Logistics Management, Supply Chain Management, Automotive Engineering, Industrial Engineering, or Business Administration.

Core Skills

• Proficient in Office software (especially Excel functions such as VLOOKUP, Pivot Tables); familiarity with ERP/TMS system concepts preferred.

General Competencies

• Strong communication and coordination skills with a strong sense of service and responsibility
• Ability to work under pressure and adapt to the fast-paced automotive industry
• Clear logical thinking, data-sensitive, detail-oriented with strong execution capability