SAP Program Director

Job description

Role Overview

The SAP Program Director will provide end-to-end accountability for delivery, performance, and transformation of SAP and enterprise application landscape. The role ensures unified leadership across Development, Application Maintenance Services (AMS), and core technology platforms, driving predictable delivery, operational stability, and business value.

Key Responsibilities

• End-to-end ownership for SAP and enterprise platforms across Dev and AMS.
• Establish unified governance and KPI-driven performance management.
• Lead digital transformation including AI, automation, DevOps and innovation tracks.
• Act as senior stakeholder interface for Versuni and strategic partners such as SAP, Microsoft & AWS.
• Proactively manage escalations and risks across global delivery.
• Ensure adherence to contracts, SLAs, scope and budgets.
• Drive domain lead effectiveness and resource productivity Key Metrics.
• Transformation across Landscape.
• Drive AI & Automation across Enterprise.
• Business Satisfaction Index.
• Application stability and availability.
• Escalation reduction.
• Resource effectiveness and talent development.
• SLA and KPI adherence Experience & Skills.
• 18+ years experience in SAP and enterprise program management.
• Strong S/4HANA, AMS and transformation background.
• Experience managing large, global, multi-vendor teams
• Strong executive communication and governance skills.
• Exposure to AI, automation and modern delivery models .