Tower lead for Talent Acquisition-RPO

Job description

The role will be responsible to manage end to end recruitment life cycle across multiple customer geographies.

Must Have Skills

• Strong understanding of recruitment processes and how data analytics can be applied to enhance delivery.
• 5 to 6 years of managing Customers, escalations
• Proficient in usage of applicant tracking system (ATS) with the ability to leverage its full potential.Working Knowledge of working with Avature
• Strong delivery management and Transition experience including managing SLA, new requirements, changes etc
• Ability to manage work independently without supervision Good to Have :
• A service-oriented mindset, equipped to manage and respond to a stakeholder requirement Responsibility:
• Service Delivery
• Lead and manage a team of Recruiters and ensuring a seamless recruitment life cycle starting from intake calls, sourcing, screening, interviewing scheduling, digital offer management to initiating onboarding.
• Strong experience of ATS and workflow management – ensuring up to date records
• Ensure green SLAs & KPIs
• Ensure building and maintenance of candidate repository & pipeline
• Use Industry knowledge and experience to get the right fit for opening

Continuous Learning

• Stay abreast of the latest RPO industry best practices to continuously improve capabilities.
• Transition experience- Planning, solutioning and project managing new customer requirements and setting up a good delivery practice.

Stakeholder Engagement

• Effectively communicate insights and findings to stakeholders & keep candidates engaged.
• Ensure positive Hiring Manager and candidate experience.

Data Governance & Statutory Compliance

• Contribute to the development and enforcement of data governance standards to maintain the integrity and security of HR/new hire data.
• Reporting & Insights
• Ensure robust tracking and reporting mechanism. Monitor and analyze recruitment metrics to evaluate the effectiveness of hiring strategies and make recommendations to support clients to make data driven decisions.
• Team Management
• Manage a team of recruiters, daily monitoring, coaching, mentoring and developing the team to delivery best in class recruitment services.

Qualifications

BACHELOR OF COMMERCE