Technology Service Provider (TSP) Strategy – Lead Associate

Job description

As a valued colleague on our team, you will leverage your deep knowledge of the mortgage industry and TSP landscape to lead strategic initiatives and identify opportunities that strengthen Fannie Mae’s engagement with key technology and service providers across the Single-Family mortgage ecosystem. You will work closely with TSPs and internal product and business partners to align on priorities, share market insights, and support initiatives that advance Fannie Mae’s strategic objectives.

THE IMPACT YOU WILL MAKE The SF Market Engagement - Customer and Partner Management - Lead Associate role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Lead strategic initiatives and identify opportunities with mortgage technology and service providers that support business and product priorities across the Single-Family mortgage ecosystem.

Serve as a subject matter resource on the mortgage TSP landscape, with a focus on point-of-sale and loan origination systems, appraisal and collateral solutions, and capital markets technology and service providers. Partner with Single-Family business, product, and technology teams to assess TSP capabilities, emerging solutions, and market developments and translate those insights into actionable recommendations. Lead technology and product-focused discussions with TSPs and internal stakeholders to drive alignment on strategic priorities, opportunities, and initiatives.

Develop a strong understanding of TSP capabilities and their role within lender workflows to identify opportunities to support product adoption, market engagement, and customer needs. Gather and synthesize insights from TSPs, lenders, and internal customer-facing teams to identify market trends, technology needs, challenges, and opportunities across the mortgage ecosystem. Share TSP and technology insights across internal forums and with key stakeholders to strengthen organizational knowledge of the evolving mortgage technology landscape.

Build effective relationships with external TSPs and internal partners while maintaining focus on strategic initiatives and business outcomes.