Warehouse Office Agent

Job description

Join Our Team At Expeditors, we believe that excellent service starts with excellent people. We are looking for a motivated and detail-oriented Warehouse Office Agent to join our Warehouse Operations team in Brussels. As a Warehouse Office Agent, you will play a key role in ensuring the smooth flow of cargo through our warehouse. You will combine administrative responsibilities with operational coordination, acting as a vital link between warehouse personnel, drivers, transportation partners, and internal departments.

If you thrive in a fast-paced logistics environment, enjoy problem-solving, and are passionate about delivering outstanding service, we would like to hear from you.

Key Responsibilities

Validate incoming drivers and verify transport documentation. Coordinate loading and unloading activities with warehouse teams. Process incoming and outgoing shipments in the warehouse management system. Prepare and validate operational documents, including CMRs, loading sheets, and warehouse checklists. Book and coordinate pickup and delivery timeslots with transportation partners. Communicate effectively with drivers, internal departments, and external stakeholders.

Ensure all shipments are correctly identified, labeled, and processed according to company standards. Investigate, record, and report shipment discrepancies. Support inventory activities and warehouse stock management. Monitor operational activities and ensure system accuracy in real time. Generate operational reports and provide updates to management. Ensure outgoing cargo is prepared and dispatched on schedule. Assist in identifying process improvements and operational efficiencies.

Qualifications

Qualifications & Skills

Experience in warehousing, logistics, transportation, or supply chain operations is an advantage. Proficient in Microsoft Office and warehouse management systems. Strong administrative and organizational skills. Excellent communication skills. Good command of English. Dutch and/or French language skills are considered a strong asset. Ability to work accurately under pressure and manage multiple priorities. Personal Attributes Team player with a proactive attitude.

Strong attention to detail. Solution-oriented mindset. Flexible and customer-focused. Willing to take ownership and work independently when required