Manager, Account Management

Job description

About us When you work with us you’ll find that we deliver results; without compromising on respect. We value each other’s differences while recognizing individual strength. We are the world’s leading contract logistics company. We create competitive advantage for our customers through customized warehousing and transportation services. We combine our global scale with local knowledge and sector expertise. At DHL Supply Chain (DSC) there's more to a role than the work we do.

Whatever your role is, we never forget that you make us who we are. We work hard to make sure a career with DHL is as satisfying and successful as it can be. Join a supportive work environment where you’ll have the tools and training you need to grow and succeed. DHL Supply Chain is Great Place To Work® certified.

Responsibilities

Account Management & Development Serve as the primary point of contact for assigned key accounts. Build and maintain strong, long-term relationships with customers. Identify opportunities for growth within existing accounts. Develop and execute account plans to achieve revenue and margin targets.

Customer Solutions

Collaborate with internal teams to design and implement tailored logistics solutions. Ensure operational excellence and service quality for customers.

Strategic Planning

Contribute to the development of commercial strategies and market positioning.

Leadership & Collaboration

Work closely with cross-functional teams (Operations, Finance, IT) to deliver customer Requirements Bachelor’s degree in business, Logistics, Supply Chain, or related field. Minimum 7+ years of experience in account management or sales within logistics/supply chain industry. Proven track record in managing large, complex accounts and delivering growth. Strong negotiation, communication, and relationship-building skills.

Fluent in English (and local language preferred).