Team Leader in KYC LC&I Institutional Customers Market Area (Maternity Cover)

Job description

Do you want to become a leader in an area, which is gaining global significance and prominence among financial institutions as well as regulatory authorities? Do you want to contribute to preventing money-laundering and terrorist financing? We are looking for a collaborative, result oriented, agile professional to become a team leader for existing team of ~12 employees in Financial Crime Prevention unit, working with KYC in Institutional Customers segment and more specifically for Banks segment of Institutions.

Your ongoing focus would be on ensuring high quality of services and constant process improvement. Danske Bank makes every effort to comply with AML regulation requirements. We aim to support the authorities in preventing and uncovering illegal activities. This requires robust systems and dedicated staff trained to detect unusual or suspicious customer behavior. While being responsible for the quality, delivery and other performance targets, you will also have an equally important responsibility for ensuring staff’s high job satisfaction and continuous development.

As a leader, you will be focused on your employees’ development, quick at solving problems, and ready to collaborate. Please note that this is a maternity cover position expected to last up to 18 months. "Everyone is welcome-bring your authentic and full self to work." What you will be doing Supervise the operations team.

You will ensure their timely and high-quality performance of Customer Due Diligence (CDD) & ongoing due diligence cases (ODD), monitor progress against delivery targets, and together with your colleagues contribute to building an efficient process

• Ensure that our customers get safe, professional, and high-quality services
• Promote a customer mindset and professional execution of CDD/ODD process
• Encourage change initiatives, support the motivation and continuous development of your team members, and contribute to the overall growth of the KYC LC&I area About you Experience in leadership, coaching, empowerment and motivational skills or strong experience and a demonstrated track of success as a team successor. 4+ years of leadership experience leading teams in Financial Crime Prevention operations, customer service or similar environment would be considered a bonus Effective stakeholder management skills Result-oriented, collaborative, positively accepting, supporting, and propelling changes Open to new approaches and have a keen interest in improving deliveries and developing your team Ability to deliver through personal commitment and behavior and ensure professional dialogue with peers and within your team Professional customer-centric approach and motivation to deliver high-quality service Higher education degree Advanced English language skills What we offer you The monthly salary range is from 3360 EUR to 5040 EUR gross (based on your competencies relevant for the job).

Additionally, each Danske Bank Lithuania employee receives employee benefits package which includes: Growth opportunities: professional & supportive team, e-learnings, numerous development programs; (incl. professional certificates); 100+ professions for internal mobility opportunities.

Health & Well-being

a diverse, inclusive, work & life balance work environment; additional health insurance; mental well-being practices; partial psychologist counselling compensation; silence and sleep zones at the office; game rooms.

Hybrid working conditions

Work from home up to two days a week; home office budget (after the probation period); modern Danske Campus workplace developed with anthropologist for the best employee experience.

Additional days of leave

for rest, health, volunteering, exams in higher education institutions, and other important activities. Moreover, for seniority with Danske Bank.

Monetary compensation package

accidents & critical diseases insurance; financial support in case of unfortunate events, travel insurance; IIIrd Pillar Pension Fund contribution. See all the benefits HERE . Your title in job contract will be Know Your Customer (KYC). For this position, it is mandatory to present criminal record certificate(s) issued by Lithuanian or foreign authorities to be eligible for hire. For more information, please refer to Hiring Process .

We review applications on a continuous basis so please apply as soon as possible. If you have further questions, you are welcome to contact Hiring Manager and Head of KYC LC&I Jeppe Christensen via email [contact redacted]