MGR I Sales OPS

Job description

Job Overview

The Manager, Sales Excellence, Market & Commercial Intelligence role is a strategic leadership position within Global Sales Operations. The individual will lead a team responsible for Sales Excellence, Commercial Intelligence, and Market Intelligence while acting as a trusted advisor to Sales, Product Management, Finance, and Regional Leaders. The primary objective is to improve business performance through sales process governance, market insights, commercial analytics, forecasting, and data-driven decision making Responibilities: Sales Excellence & Operations Lead sales planning, revenue forecasting, pipeline governance, target setting, and GTM execution.

Drive process standardization and operational excellence across regions. Improve pipeline quality, forecast accuracy, conversion rates, and sales effectiveness. Establish governance frameworks and continuous process improvement initiatives. Commercial Intelligence & Analytics Generate actionable business insights from sales, pipeline, customer, and revenue data. Identify growth opportunities, business risks, performance gaps, and leading indicators.

Conduct KPI deep dives and provide recommendations to business leaders. Support strategic decision-making through analytical frameworks and executive reporting. Market Intelligence Monitor industry trends, market growth, competitor activity, technology evolution, and customer demand. Conduct market sizing, whitespace analysis, and opportunity assessment. Combine external market data with internal business performance metrics.

Recommend sales priorities, account focus, and resource allocation strategies. [ Leadership & Stakeholder Management Lead and develop a team across Sales Excellence, Market Intelligence, and Commercial Analytics. Partner with Sales Directors, Product Leaders, Finance, and Business Leaders. Influence senior stakeholders through data-backed recommendations. Lead cross-functional strategic projects and change management initiatives.

Experience

10+ years of experience in one or more of: Sales Operations Sales Excellence Revenue Operations Commercial Analytics Market Intelligence Strategy Consulting Commercial Finance.

Functional Expertise Strong understanding of: Sales forecasting Pipeline management Revenue planning Lead-to-opportunity processes Quote-to-cash lifecycle Target setting and performance management Experience in market analysis, competitive intelligence, and growth opportunity assessment. Analytical Skills Advanced Excel and SQL proficiency. Hands-on experience with Power BI, Tableau, Python, or similar analytics tools.

Ability to work with large and imperfect datasets. Strong problem-solving and insight-generation capability. Leadership Competencies Proven people management experience. Executive presence and stakeholder influencing skills. Strong communication and executive storytelling capability. Ability to operate effectively in ambiguous and fast-changing environments. Preferred Background Experience in B2B, Industrial, Manufacturing, Technology, or Consulting organizations.

Exposure to Salesforce/CRM platforms. Experience working with BI, Data Engineering, and Analytics teams. Prior experience in market sizing, customer analytics, predictive analytics, or competitive intelligence Competencies Motivating OthersBuilding Effective TeamsManaging and Measuring WorkValues: Integrity, Accountability, Inclusion, Innovation, TeamworkSET : Strategy, Execution, Talent (for managers)