Senior Tech Delivery Lead Open Text

Job description

Summary

Fluent across the full technology stack; owns delivery and support responsibility for two or more product or platform teams; drives technical priorities; supports delivery efforts through technical advisory, coaching of other technical team members, and may also support hands-on execution; ensures technical consistency of the finished product with identified needs. Leadership of direct reports – Software Engineers. Takes ownership of and is accountable for a portfolio of products, features, components, or solutions in a team leadership role and associated performance metrics.

Engage directly with customers to ensure delivery of a high-quality, robust, and scalable product on a regular basis.

Responsibilities

• Drives technical priorities and owns delivery and support responsibility for one or more product or platform teams
• Oversees agile development activities for a product or platform and leads the development of key mechanisms that support agile delivery
• Collaborates between interdependent groups to troubleshoot and resolve technical issues and cross-team dependencies May sometimes provide hands-on assistance with exceptionally complex technical solutions, operating as a senior engineer
• Engages with other technical stakeholders (operations, enterprise architecture, etc.) as necessary to manage technical requirements; facilitates estimation of costs and effort of work items
• Ensure the engineering and technical considerations are accounted for in team rituals
• Ensures that the delivery team commits to achievable and realistic goals and includes the entire team in the estimation / planning process to obtain diverse perspectives
• Leads the technical design of the products or platforms and ensures that the prescribed architecture, security, development best practices, and agile best practices are adhered to Reports on detailed progress and issues to team members and business stakeholders
• Creates timeline of delivery schedule for work activities Ensuring that environments and teams are adequately scoped, planned and established matching skills and resources required.
• Demonstrate independent and creative in approach to problems and issues
• Demonstrate ability to assimilate new knowledge and technologies
• Own end to end technical solution delivery
• Demonstrate ability to gather functional knowledge over functions supported by the platform/products they support and ability to drive workshops designing solutions.

Solves escalated issues and directly contributes to problem resolution. Acts as a coach during conflict management and leverages crisis management techniques. Rapidly adapts to new information, changing conditions, or unexpected obstacles. Adjusts project plans based on input from staff and stakeholders. Determines objectives, sets priorities, and delegates work. Ensures project(s) is aligned with strategic vision and subsequent priorities.

Responsible and accountable for a portfolio of products, features, components, or solutions in a team leadership role and associated performance metrics. Develops project teams and staffing plans based on consideration of strategic objectives and vision. Support senior leadership and finance business partner on IT business case creation. Considers financial data when making decisions. Directly communicates with a broad range of business and technical stakeholders across the organization.

Utilizes advanced knowledge to deliver technical presentations to a variety of audiences including key stakeholders. Synthesizes data and other information to arrive at insights and develop compelling stories for team members and/or stakeholders. Identifies risks and their potential outcomes and implements working solutions. Serves as an industry authority and thought leader internally.

Experience

• Bachelor's degree in CS or 5-7 years of software development experience, including
• 1 year in a dev focused leadership role
• 8+ years of experience in developing and supporting high performance and highly scalable applications in an agile environment, depending on education Extensive hands-on experience with the underlying technologies of product/platform (programming languages, databases, application integration etc.)
• Strong understanding of Scrum, Lean, XP, Kanban and other agile development techniques Fluency in DevOps, including continuous integration, continuous deployment / delivery, configuration and containerization, infrastructure as a code, and monitoring Preferred Experience: Experience and deep knowledge in one of the Digital platforms such as OpenText ECM which includes: OpenText Intelligent Capture OpenText Core Share OpenText Content Management (Extended ECM) OpenText Core Digital Asset Management (Core DAM) OpenText Experience Aviator (AI) OpenText Archive Center OpenText Media Management OpenText Capture & Intelligent Document Processing (IDP) OpenText Intelligent Viewing Experience working with cross-functional teams, preferably Finance, Merchandising, Sales and Marketing.

Experience and deep knowledge in Artificial Intelligence, AI model development and use of AI in Digital platforms.

Competencies

• Demonstrated “agile-development” mindset with strong customer-focus & results-orientation Flexible mindset and demonstrated ability to grow skillset and work across the full technology stack
• Excellent technical and analytical skills to discuss problems, analyze solutions and enable improvement
• Excellent communication skills to effectively manage key business stakeholder relationships Highly proficient in teamwork and collaboration skills