In-Field Quality Engineer (12V Battery System)

Job description

Stellantis is seeking an In-Field Quality Engineer to join the Electrical & Hardware Engineering In-Field Quality organization. The successful candidate will be responsible for identifying, investigating, and resolving in-field quality issues related to electrical and electronic systems impacting 12V battery quality. This role plays a key part in enhancing customer satisfaction and reducing warranty claims by delivering timely root cause analysis, corrective actions, and preventative measures in collaboration with engineering and cross-functional teams.

This Quality Engineer role is ideal for candidates who are hands-on, technically curious, and passionate about delivering high-quality automotive products to customers. It offers the opportunity to work in a fast-paced, cross-functional environment and directly impact the customer ownership experience across Stellantis brands. Reliability, availability, and passion to deliver are characteristics the candidate is expected to demonstrate on a daily basis.

Key Responsibilities

Analyze fleet and field data (warranty, connected vehicle data, CAN network logs) to detect emerging electrical issues across the Stellantis North America fleet. Autonomously lead triage activities for complex or intermittent issues related to 12V battery performance, electrical system behavior, or ECU functionality, including OTA interactions. This includes detailed reviews of customer warranty claims, monitoring changes in warranty levels for the assigned vehicle programs, collecting network logs, bringing vehicles into the lab for analysis, organizing workshops with ECU owners and validation teams, etc.

Become an expert in CAN log and vehicle network data analysis to isolate faults and identify failure mechanisms. Capture confirmed issues in the Stellantis issue management system, in a clear, detailed, and precise way that enables understanding of the issue and forthcoming resolution. Support the root cause investigation process through structured problem-solving methodologies (e.g., 8D, Fishbone, Fault Tree Analysis).

Collaborate with product engineering teams to develop and validate corrective actions ensuring vehicle milestones are met Track and document issue status in relevant systems and ensure timely resolution and communication of progress. Support validation and verification testing to ensure effectiveness of implemented fixes. Assist in the preparation of service actions and technical documentation needed for field repairs and dealer communication.

Support the Quality Management Leader with data analysis, reporting, and field performance reviews.

Basic Qualifications

• Bachelor’s degree in Electrical Engineering or related field A minimum of 5 years of experience in automotive engineering or quality roles
• Strong analytical and problem-solving skills with a solid foundation in root cause analysis Working knowledge of CAN communication and familiarity with tools for CAN log analysis Basic understanding of vehicle electrical architectures and ECU interaction
• Strong interpersonal skills and ability to collaborate with cross-functional teams
• Excellent verbal and written communication skills Preferred Qualifications: Master’s degree in Electrical, Mechanical, or Computer Engineering
• Familiarity with structured problem-solving tools such as 8D, FMEA, Fault Tree, Red X, or Shainin Experience in field issue resolution or warranty reduction projects
• Proficiency with diagnostic tools and data logging systems Experience using quality analytics platforms such as Palantir
• Knowledge of Stellantis internal tools and troubleshooting systems: Quantic, CDA, Vector CANalyzer, CNs, CSMS, Palantir, Databricks Green Belt certification or other formal quality training Our Benefits — Designed with You in Mind Comprehensive Health & Well-being Coverage From your very first day, you'll have access to medical, dental, vision, and prescription drug coverage — ensuring you and your family stay healthy and protected.

Generous Paid Time Off We believe in work-life balance.

That's why we offer

17+ paid holidays, including shut-down from December 24th through New Years Day every year. Vacation, float & wellbeing days, sick time and fully paid parental leave when your family needs you most. Competitive Retirement Savings Plans We help you plan for the future with: An employer match on contributions to your 401k, Roth, and Catch-Up plans An employer contribution, even if you don't contribute Income Protection & Insurance Options Benefit from included and optional disability, life, and other insurance programs — because your peace of mind matters.

Company Vehicle Lease Program Eligible employees and their immediate families can enjoy company vehicle lease options with included insurance, maintenance, and unlimited mileage. Plus, take advantage of exclusive discounts on Stellantis products. Family Building Benefit We proudly support all paths to parenthood- including fertility and infertility treatments, adoption services, and gestational surrogacy. Support for Your Growth and Giving Back We believe in investing in your future and your passions: Tuition reimbursement Student loan refinancing programs 18 paid volunteer hours each year to make a difference in your community And so much more!

When you join us, you're not just building a career — you're joining a company that supports you, inside and outside of work.