EN_ V.I.E Marketing support

Job description

• Contribute to carry out the product development activity, both for the new product and the restyled one: develop continuous market benchmarks for insurance products carry out market studies and monitor market trends support the Marketing Manager and the Product Specialist in developing the product concept draft power point presentations or other documentation in support of the Marketing manager and the Product specialist
• Contribute to ensure the customer satisfaction: analyse the customer journey to identify pain points and areas of improvement collaborate to the customer satisfcation survey, participating in the analysis of t he results and in the definition of improvement actions
• Contribute to manage the online presence of the Company: manage the updating of website's contents and documents monitor and manage the online reviews and comments monitor the online aprroach of the competitor
• Contribute to the application of Oversight Governance (POG) discipline: collaborate to identify, test and monitor the target market and its evolution
• Contribute to develop the Company's CSR activity: promote the CSR culture among the staff and the achievement of CSR goals