Technology Business Manager, Workforce Management

Qualifications

EXPERIENCE, SKILLS & KNOWLEDGE Requirements

• 7+ years of experience in IT, HR technology, retail systems, or enterprise application support and delivery
• 5+ years of hands-on experience supporting, configuring, or delivering Workforce Management solutions such as UKG, Zebra, or comparable WFM platforms is preferred Experience managing regional or multi-country application support, enhancement delivery, or system implementation workstreams
• Strong background in integration with enterprise systems (HRIS, payroll, POS) Experience working with regional and global stakeholders in a matrixed environment, with the ability to manage priorities, dependencies, and escalations effectively
• Solid understanding of IT service management, change and release management, testing practices, integrations, and production support processes Degree in IT, Computer Science, HR Systems, or related discipline Key Competencies/ Attributes: Strong operational ownership with the ability to translate business needs into practical technology solutions Clear communication and stakeholder management skills, with the ability to explain technical topics to business users
• Ability to coordinate cross-functional teams, vendors, and offshore resources to deliver agreed outcomes Deep analytical and problem-solving skills
• Strong ownership mindset and accountability Your Next Chapter Starts Here: RL Career Site LinkedIn Spring 2027 Purple Label and Polo Ralph Lauren Runway Earnings < Back to search results