Enterprise Credit Manager Support

Job description

We Deliver the Goods

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Location

• Westlake, TX

Hybrid schedule

• Monday – Thursday in office; Friday work from home after training is completed

Core business hours

• 8:00 AM – 5:00 PM
• Travel up to 20% to OpCo locations to lead enterprise initiatives, training, audit remediation, and on-site credit support

Salaried position

• $75,000+ annually
• Eligible for the Annual Incentive Plan (AIP), with a target bonus of 20% of base salary, subject to plan terms and performance results

Position Summary

As the Enterprise Credit Manager Support , you will provide dedicated, enterprise-level credit support across Core-Mark's 36 operating companies (OpCos). This high-impact role goes beyond day-to-day transactional work. You will identify credit risks earlier, improve accounts receivable performance, strengthen controls, and drive consistent execution across the network.

In this role, you will:

• Drive performance on past-due accounts receivable, with focused support on higher-risk, higher-value regional and independent customers.
• Support consistent credit management across 36 OpCos, including credit decisions, collections execution, policy compliance, and escalation of significant customer exposures.
• ​​​ Support major credit reviews and account escalations annually, representing customer exposure.
• Strengthen credit controls and audit readiness, including tracking and remediation of 8 key credit audit focus areas across all 36 OpCos.
• Lead enterprise initiatives in process standardization, training, credit analytics, and credit-management best practices.
• Success in this role is measured by DSO, past-due AR %, 60+/90+ day aging, bad-debt performance, audit and control findings, and completion of enterprise credit initiatives.

Why

Join Us

Enterprise-wide impact

Shape credit strategy and controls across a 36-OpCo distribution network serving the U.S. and Canada.

​​​ Leadership visibility: Partner directly with senior finance, OpCo, and sales leaders.

Career growth

Build expertise in credit risk analytics, process standardization, and audit readiness that prepares you for broader finance leadership roles.

Flexibility

Hybrid schedule with Fridays working from home after training is completed.

Responsibilities

Credit Risk & Decisioning

• Evaluate the financial strength and payment history of new and existing customers and set credit limits and payment terms in line with corporate policy and risk standards.
• Lead major credit reviews and escalations for higher-risk, higher-value accounts, including ship/no-ship and customer hold recommendations.
• Use SAP FSCM, Bectran, and credit analytics to identify at-risk customers early and prioritize action.

AR Performance

• Drive improvement in DSO, past-due AR, aging, and bad-debt performance across assigned OpCos.
• Partner with Division Finance Directors, Division Presidents, Sales, and Operations leaders to communicate credit risk, resolve customer disputes, and align on account strategies.
• Engage third-party collection agencies, attorneys, and other external resources when appropriate.

Controls & Audit Readiness

• Ensure compliance with corporate credit policies, SOX requirements, and internal controls designed to reduce financial, operational, and fraud risk.
• Lead audit readiness efforts, including documentation reviews, control testing, and remediation of key audit focus areas.

Enterprise Initiatives & Training

• Analyze processes and lead standardization and improvement initiatives across OpCos, including dispute resolution, cash application, and customer payment methods.
• ​​​​​ Develop and deliver training for Credit Managers, Credit Analysts, and Operations teams, and lead onboarding for new credit team members.
• Provide interim credit leadership during vacancies, system implementations, and acquisitions.

Key Competencies

• Strategic Thinking
• Credit Risk Analytics
• Data-Driven Decision Making
• Cross-Functional Leadership
• Leadership and Coaching
• Communication and Influence
• Change Management
• Project Management
• Process Improvement
• Relationship Management