Digital Commerce Supervisor

Job description

A Day in the Life Nestlé is seeking a dynamic and experienced Digital Commerce Supervisor to lead our Syndication, Aggregation, and Monitoring team. This role is pivotal in driving operational excellence and ensuring success across Nestlé’s e-retailer platforms globally. The successful candidate will manage team members and workstreams, optimize product content, and oversee processes from publishing to point-of-purchase for e-retailers, ensuring the highest standards of the digital shelf.

Key Responsibilities

Operational Excellence: Oversee and optimize processes across content syndication, aggregation, e-retailer monitoring, and Amazon back office, ensuring consistency and quality across all subfunctions.

Team Leadership

Lead, coach, and mentor a team of Digital Commerce Specialists, fostering collaboration, continuous learning, and performance excellence.

Digital Shelf Management

Utilize tools such as Salsify, Product Data Hub (PDH), NielsenIQ Digital Shelf, and Amazon Vendor Central to monitor and enhance digital shelf performance.

Project Management

Drive large-scale digital commerce initiatives, including market onboarding, tool transitions, and implementation of new services.

Stakeholder Engagement

Build strong relationships with internal and external partners, ensuring alignment and delivering exceptional service.

Documentation & Reporting

Maintain clear documentation of processes and support models; report on KPIs and website performance metrics.

What Will Make You Successful Education

Bachelor’s degree in Business Administration, Digital Media, Marketing, International Relations, or related field.

Experience

Minimum 2–3 years in eCommerce, content management, or digital shelf monitoring. At least 1–2 years of people management experience (team leadership or supervisory role).

Technical Skills

Proficiency in eCommerce tools (Salsify, PDH, NielsenIQ Digital Shelf, Amazon Vendor Central). Strong understanding of end-to-end eCommerce processes, including syndication, aggregation, and monitoring.

Leadership Skills

Proven ability to lead teams, manage performance, and drive results under tight timelines.

Communication Skills

Excellent written and verbal English communication; ability to influence and collaborate across functions.

Analytical Skills

Strong data interpretation and problem-solving skills; ability to use insights to optimize performance.

Project Management

Experience in managing multiple projects simultaneously with strong organizational skills.