E-Commerce Supervisor - Operation

Job description

Position Mission Drive sustainable e-commerce business growth for premium wine & spirits portfolio. Deliver full-cycle campaign & store operation excellence through cross-team collaboration, platform resource integration and agency manage-ment, to continuously scale brand influence and achieve annual sales & membership operation targets Job responsibilities Responsibilities

Sales & Budget Management

• Achieve monthly, quarterly and annual sales KPIs steadily; fully manage and control ANP budget expenses, ensure reasonable and standardized budget usage and settlement, guarantee effective input and output of marketing expenses.

Brand & Marketing Cross-team Collaboration

• Align closely with the EMKT team for new product launch arrangement, annual & seasonal campaign landing, and internal marketing resource docking and implementation, ensure brand marketing activities are launched on schedule with standard quality.

Internal Cross-functional Coordination

• Coordinate with internal departments efficiently, including but not limited to: Finance for account reconciliation, payment application & follow-up, invoice management; Supply Chain for inventory checking, stock allocation and inventory health management; Legal and other relevant departments for daily business compliance support, guarantee smooth daily business operation.

Platform Resource & Campaign Management

• Communicate and negotiate with official platform merchants (Tmall) to apply for platform exclusive re-sources; lead the planning, docking and full-process execution of annual core e-commerce big promotion activities, maximize platform traffic and sales con-version.

Third-party Agency Full-cycle Management

• Take charge of daily management of e-commerce agency partners; decompose and track tiered sales targets, supervise daily store operation, paid traffic operation, membership system(CRM) project operation, store visual design optimization, customer service standard implementation and end-to-end supply chain execution, con-strain agency service quality and output.

Business & Market Monitoring

• Monitor store operation performance, product pricing system and competitor dynamics regularly; deliver timely data tracking and business analysis reports to support business adjustment and optimization.

Profile

• Bachelor degree level.
• Fluency in Mandarin and English.
• 3-4 years of professional e-commerce experience with solid Tmall store operation background mandatory; FMCG, wine and spirits industry experience is highly preferred.
• Possesses solid project management capabilities to independently drive e-commerce campaigns and daily operational projects.
• Proficient in Excel and PowerPoint for data analysis, business reporting and project presentation.
• Capable of overall agency management and sales target decomposition to deliver stable business growth.
• Excellent communication and stakeholder coordination skills for cross-department and external partner collaboration.
• Result-oriented, highly adaptive and detail-minded with strong multi-tasking and problem-solving abilities.