Risk Project Management & Product Specialist

Job description

Core Responsibilities

Project Lifecycle Management: Lead and govern high-impact Risk & Safety projects, ensuring they are delivered on time, within scope, and aligned with the company’s security standards.

Product development

Be supportative within the product initiatives, ensuring the needs of the operations would be translated into the safety products within the app and operations Operational Framework Design: Build and standardize workflows for Safety teams, ensuring that risk policies are not just theoretical but effectively integrated into daily operations.

Technical Interface & Requirements

Serve as support for the "Technical PM," translating complex operational pain points into structured insights and relevant documentation for the business itself Data-Driven Monitoring: Actively use SQL to track project performance, monitor risk KPIs, and define the data architecture needed to measure the success of safety initiatives, beyond that, ensure the insights and numbers will be translated into strategies Stakeholder Management & Alignment: Facilitate communication between cross-functional teams (Product, Legal, Ops, and Eng), managing expectations and resolving roadblocks to ensure project fluidity.

Requirements and Qualifications

Project Management Expertise: Solid experience in PMO or PM roles, managing complex project portfolios Trust & Safety Background: Previous experience in Risk Management, Fraud, or Trust & Safety operations is highly preferred.

Analytical Autonomy

Intermediate SQL skills are mandatory. You must be able to query databases independently to validate project impact and operational health.

Strategic Communication

Ability to navigate between "high-level" executive reporting and "low-level" technical discussions with developers.

Hands-on Execution

A builder’s mindset—someone who can lead end to end projects. Merge the knowledge of Business data insights with Safety expertise to be developed as a key person in Risk Management team