Field Coach Trainer

Job description

Position The Field Coach Trainer plays a vital role in the Retail organization by defining learning priorities together with store manager and delivering effective training programs they focus on client service and selling, category and product knowledge, and leadership skills. They support key business initiatives through virtual and in-store training and coach on topics such as service and selling, and other company priorities and roll-outs.

Job responsibilities Training Program Delivery

• Develop and implement comprehensive training programs, covering sales techniques, client engagement, and relationship-building.
• Utilize various training methods, such as workshops, seminars, and e -learning, to cater to diverse learning styles and needs.
• Continuously evaluate and update training materials to ensure relevance and effectiveness in the ever- changing Retail landscape.

Coaching and Feedback

• Provide feedback, identifying areas for improvement and offering guidance on best practices.
• Foster a supportive learning environment that encourages open communication, collaboration, and knowledge sharing.
• Support Team Managers in developing Coaching Skills Support Business :
• Equip teams with commercial trainings for identifying sales opportunities and overcoming challenges in the field.
• Collaborate with store management and other stakeholders to align training initiatives with overall business objectives and sales targets in line with corporate commercial/training guidelines.

Continuous Improvement

• Stay up -to-date with industry trends, best practices, and emerging technologies in Retail training and learning, incorporating new ideas and approaches into training programs as appropriate. Profile Hard skills
• Change Management
• Coaching
• Collaboration
• Diversity & Inclusion Ambassadorship
• Facilitation
• Mental Wellbeing Promotion
• Performance Management
• Priority Management
• Product Knowledge
• Sales Experience
• Skills Assessment
• Team Management
• Training Delivery
• Training Event Coordination
• Training Programs Management Soft skills
• Attention to Details
• Caring Leadership
• Influence
• Inter-cultural Intelligence
• Interpersonal Savviness Additional information Position can be based in Ho Chi Minh City Career development Position can be based in Ho Chi Minh City