Supply Chain SR. Executive - Physical Distribution

Job description

Key Responsibilities

End-to-End Operations: Oversee end-to-end warehouse operations including receiving, put-away, picking, packing, shipping, and returns, ensuring high accuracy, efficiency, and compliance.

Standard & Compliance

Monitor on-site team adherence to Standard Operating Procedures (SOPs) and operational standards.

KPI Management

Track key performance indicators (KPIs) such as order fulfillment rate, inventory accuracy, and turnover efficiency; identify bottlenecks and drive continuous improvements.

Audit Support

Support internal and external audits to ensure strict compliance with Group quality and safety standards.

Process Optimization

Develop and optimize B2C operational processes, and verify warehouse fulfillment capacity to align with store promotional plans. 3PL & Peak Campaign Management: Manage daily 3PL warehouse operations and capacity planning to ensure smooth execution during peak shopping events (e.g., 3.8, 618, Double 11).

Inventory & Packaging Control

Oversee inventory and packaging materials management (receiving, storage, dispatch) and quality monitoring to maintain inventory accuracy.

Cost Reconciliation

Handle warehouse-related cost accounting, budgeting, and financial reconciliation.

Complaint & Root-Cause Analysis

Handle customer complaints, track issue resolution, and conduct root-cause analysis for ongoing operational enhancement.

Reporting & Team Support

Support team building, foster staff development, and complete regular operational and performance reports.

Requirements

Experience: 1–5 years of B2C e-commerce warehouse operations experience; background in the FMCG industry is preferred.

Systems

Familiarity with Warehouse Management Systems (WMS) and SAP system logic is preferred.

Digital Skills

Proficiency in digital and reporting tools (e.g., Power BI, AI tools) is preferred.

Language

fluent in English Soft Skills: Strong interpersonal and communication skills, including presentation, cooperation

Qualifications

Bachelor