QE Exterior Specialist

Job description

Review and analyze dealer claims related to exterior parts, identify quality concerns and root causes, coordinate effective countermeasures, and report improvement results. Duties include reviewing Dealer Claim and PDI data to analyze exterior part performance and prioritize opportunities for KPI improvement, evaluating returned exterior parts to identify failure modes and root causes, auditing assembly processes, and collaborating with cross-functional teams to develop and implement countermeasures.