Analyst, EFT Trade Compliance and Operations

Job description

Primary Function of Position The Analyst, EFT Trade Compliance and Operations is responsible for overseeing and coordinating all international movements originating from the United States to destinations worldwide, including but not limited to Mexico, Germany, Bulgaria, and Malaysia. The scope includes equipment, service parts, repairs, upgrades, returns, loaners, demonstrations, manufacturing-related tools, components, and materials.

This role serves as the primary coordinator for the end-to-end Shipment Authorization Form (SAF) process and as the operational interface among engineering, manufacturing, supply chain, procurement, logistics, customs brokers, suppliers, and trade compliance. The position owns shipment visibility, status management, escalation handling, regulatory readiness, classification governance, permit management, and export/import compliance from submission through U.S. export and destination-country import.

It ensures products are properly classified, registered, documented, and compliance-ready before shipment approval.

Essential Job Duties

Manage end-to-end international movements of capital equipment, repairs, returns, demonstration units, components, service parts, manufacturing-related tools, and materials from the United States to countries worldwide Serve as the primary point of contact for international outbound movements from the United States and related returns, and lead cross-functional escalation calls for critical shipments. Manage active Shipment Authorization Form (SAF) requests, monitor shipment milestones and readiness, and serve as the primary owner of the SAF Helpline Zoom Channel.

Provide shipment status updates to engineers and project teams, track open issues, and ensure timely resolution. Coordinate with customs brokers, freight forwarders, and logistics providers to support timely U.S. export and destination-country import clearance and resolve holds, delays, documentation issues, and classification discrepancies. Manage U.S. export and destination-country tariff classification activities. Partner with engineering, manufacturing, supply chain, procurement, suppliers, and trade compliance to obtain and evaluate technical information required for classification and country of origin determinations.

Review engineering drawings, Bills of Materials, product specifications, materials, component information, and product functionality to support HTS, Schedule B, ECCN, and country of origin determinations. Verify completion of classification, country of origin documentation, FTA eligibility, metal certificates, permit or license approvals, and customs documentation readiness. Evaluate destination-country import requirements, including permits, product registrations, labeling or conformity requirements, special regulations, and customs restrictions.

Coordinate product data required for applicable customs, inventory control, and trade compliance systems. Ensure products are compliance-ready before shipment authorization and support inventory registration requirements and customs record maintenance. Ensure accurate tracking of exported, imported, transformed, returned, scrapped, and transferred goods. Prepare, review, and validate commercial invoices, export filings, permits, licenses, certificates, temporary import/export documents, and country-specific customs declarations.

Ensure compliance with U.S. export requirements, destination-country import regulations, applicable trade laws, sanctions and restricted-party requirements, and company policies. Maintain complete, audit-ready trade records and ensure proper export documentation, recordkeeping, and regulatory compliance. Support engineering, manufacturing, service, and supply chain teams with global trade compliance requirements. Support tariff and export classification, country of origin determinations, and trade program utilization.

Participate in internal audits and government compliance reviews, perform trade compliance due diligence and transaction reviews, and support audits and investigations. Identify compliance risks, implement corrective actions, and define requirements for new shipment types and destination countries. Develop and maintain SOPs, procedures, work instructions, playbooks, knowledge repositories, and classification databases.

Identify process improvement and automation opportunities and support implementation of global trade technology solutions. Maintain SAF tracking dashboards and monitor SLA performance; report shipment aging, cycle times, backlog, and escalation metrics. Perform other duties, tasks, and special projects as assigned.

Qualifications

Required Skills and Experience

Bilingual in English and Spanish (written and verbal).

Minimum 5 years of experience in: U.S.-Mexico cross-border operations Customs compliance Import/export operations IMMEX program administration Experience preparing customs documentation and supporting customs audits. Strong analytical and problem-solving skills. Advanced Excel skills (Macros) and ERP system experience.

Preferred Skills and Experience

Experience in the medical device, healthcare, pharmaceutical, or highly regulated manufacturing industry. Experience with FDA-regulated products. Knowledge of USMCA and other free trade agreement requirements. Experience with SAP, GTS, Annex 24 software, or other customs compliance systems. Customs certifications or trade compliance credentials are a plus.

Knowledge of: IMMEX Program Annex 24 Annex 30 U.S. Import Compliance U.S. Export Compliance Customs broker management Temporary import/export programs Education & Training Bachelor's degree in engineering, international trade, customs administration, supply chain, business, logistics, or a related field. Working Conditions Normal office conditions. Travel required (