Senior Analyst, Store Operations Strategy

Job description

With a career at The Home Depot, you can be yourself and also be part of something bigger.

Position Purpose

The Senior Analyst, Store Operations Strategy works as an internal consultant on key initiatives that improve store operations, raise productivity, and support enterprise priorities. This person uses data, analysis, and problem-solving to inform decisions, influence stakeholders, and guide change. The role works with Store Operations, Product Management, Technology, Data & Analytics, and other cross-functional partners to turn operational needs into practical process, product, and technology solutions that create value for associates and customers.

The Senior Analyst leads workstreams within larger initiatives, from problem definition through implementation. This includes gathering and analyzing data, finding root causes, and turning findings into clear, data-backed recommendations. The role helps evaluate emerging technologies and AI use cases, and works with Product and Engineering teams to document business requirements, test solutions, and support rollout and adoption in the field.

The role is responsible for keeping stakeholders aligned, supporting governance and operating rhythms, and building the dashboards, reports, and metrics that measure impact. The Senior Analyst presents insights to leaders, leads working sessions, and coaches analysts and project team members. They also model a culture of ownership, innovation, and continuous improvement. Individual will also have opportunities to engage on projects across store operations.

Key Responsibilities

Lead Project Teams of Analysts and other associates Perform data gathering tasks, synthesis - develop solutions, project/strategy planning and data utilization Produce documents for teams and leadership to review and utilize. Deliver presentations to teams and executive leaders and sponsors Build skills and knowledge including self-development, team knowledge and customer (internal) knowledge. Deliver presentations to teams and executive leaders and sponsors.

Direct Manager/Direct Reports

Typically reports to Store Operations Process Manager or Store Operations Business Manager (or Sr. Managers) No associates report to this role on a permanent basis, but requires the leadership of a work group: assign and review work, train and contribute to performance appraisal (but not hiring, firing or disciplinary action).

Travel Requirements

Typically requires overnight travel less than 10% of the time.

Physical Requirements

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Working Conditions

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications

Must be eighteen years of age or older. Must be legally permitted to work in the United States.

Preferred Qualifications

3+ years of experience in a data-driven, operations, retail, or consulting role, with Home Depot experience preferred. Experience leading project workstreams or small teams is a plus.

Intellectual curiosity

Learns by experimenting with new problems and treats both successes and failures as chances to learn.

Self-starter

Takes on new opportunities and tough challenges with urgency, energy, and enthusiasm.

Manages ambiguity/complexity

Works effectively when the path forward is unclear. Makes sense of complex, high-volume, and sometimes conflicting information to solve problems.

Effective communication

Creates and delivers clear communications in different formats, tailored to the needs of each audience.

Plans & aligns

Plans and prioritizes work to meet commitments that support organizational goals.

Minimum Education

The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education

No additional education Minimum Years of Work Experience: 3 Preferred Years of Work Experience: No additional years of experience Minimum Leadership Experience: None Preferred Leadership Experience: None Certifications: None Competencies: Experience leading high performing teams Consulting management and/or project management. Strong quantitative skills such as statistics and data analysis Problem solving Strong Operations, Retail and/or field knowledge