Client Relations Account Executive III

Job description

Client Relations Account Executive III ID 2026-3372 Job Locations US Category Customer Service/Support Type Full Time Overview Are you ready to take your career to the next level? LoanCare, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Client Relations Account Executive III . The ideal candidate will enjoy working with clients, both internal and external; be detail oriented; and is driven to meet tight deadlines in a fast paced environment.

If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.

Responsibilities

• Responsible for interacting, managing and maintaining all aspects of the Client and/or Investor and Insurer (combined, known as “Agencies”) relationship
• Responsible for all aspects of Client/Agency satisfaction by ensuring comparisons are done month-to month, escalated issues are brought to attention of manager, suggested solutions are provided, meeting follow up is documented, etc.
• Serve as a main point of contact for all Client/Agency inquiries, questions and concerns
• Understand each Client’s/Agency’s business and is able to speak about all aspects of servicing and understands the industry and best practices
• Responsible for all training and implementation for new staff members within Client’s/Agency’s shop