Client Relations Account Executive II

Job description

Client Relations Account Executive II ID 2026-3327 Job Locations US Category Customer Service/Support Type Full Time Overview We are seeking to fill the role of Account Executive II. The ideal candidate enjoys collaborating with clients, industry partners and internal teams to maximize outcomes for homeowners.

Responsibilities

• Oversee and maintain all aspects of the client relationship.
• Maintain client satisfaction by ensuring comparisons are done month-to month, escalated issues are brought to attention of manager, suggested solutions are provided, meeting follow up is documented, etc.
• Serve as main point-of-contact for client inquiries and concerns.
• Understand each client’s business; speak about all aspects of servicing; understand the industry and best practices.
• Train and implement new staff members within client’s shop.