AI Product Innovation Lead - Single Family Market Engagement

Job description

As a valued colleague on our team, you will lead the development, delivery, and ongoing evolution of innovative products that support Fannie Mae’s Single-Family business. You will provide product leadership and expert guidance throughout the product lifecycle—from identifying customer and business needs through implementation, adoption, measurement, and continuous improvement. THE IMPACT YOU WILL MAKE The AI Product Innovation Lead - Single Family Market Engagement will play a key role in advancing artificial intelligence capabilities for the Single-Family Market Engagement team and other technology products supporting Fannie Mae’s Single-Family business.

In this role, you will combine AI product experience, strategic thinking, customer focus, and cross-functional leadership to translate complex business needs into responsible, scalable, and valuable product capabilities. You will work alongside colleagues who care deeply about Fannie Mae’s mission while having the flexibility to shape how you deliver on the following responsibilities: Lead AI product strategy and ownership: Take end-to-end ownership of AI-enabled products and capabilities, including solutions already in production.

Define the product vision and roadmap, identify customer and business needs, establish requirements, prioritize the backlog, support delivery, and drive post-launch measurement and optimization.

Shape the AI roadmap

Partner with business, technology, data, risk, and program leaders to evaluate opportunities and influence the strategic direction of the AI portfolio. Use customer insights, business value, technical feasibility, risk considerations, and data to recommend priorities and clearly communicate trade-offs.

Translate AI opportunities into product outcomes

Identify practical applications of AI, including generative AI, that improve customer and employee experiences, strengthen business processes, or create measurable operational value. Convert complex technical concepts into clear product strategies, requirements, and recommendations.

Champion responsible AI

Partner with legal, compliance, information security, model risk, privacy, and other governance teams to ensure AI products are developed and operated safely, securely, transparently, and in accordance with Fannie Mae’s AI governance standards.

Drive adoption and change

Support organizational change management by developing communications, training resources, implementation plans, and feedback mechanisms. Serve as a visible champion for AI products and help users understand how to apply them responsibly and effectively.

Develop business cases

Create compelling, data-informed business cases that define expected benefits, costs, risks, success measures, and investment requirements. Use these business cases to support roadmap decisions and funding approvals.

Measure product performance

Define product goals and success metrics, monitor adoption and business outcomes, gather user feedback, and use findings to guide continuous improvement.