Transcon Specialist

Job description

Summary

Manage the on-time and accurate pick up, process, and transfer of Transcon shipments with a sense of urgency. Offer best-in-class customer service to Expeditors customers and network of destination branches.

Major Duties and Responsibilities

• Ensure smooth and timely freight process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Transcon files and reporting
• Ensure accurate and timely client and vendor billing
• Ensure delivery of freight and timely clearance when applicable Interact with customers in arranging their shipments to meet customers service standards
• Contribute and maintain good relationships with suppliers Network communications, timely responses to emails and requests Meet KPI standards in accordance with Company policy
• Understand customers procedures and maintain updated internal SOPs

Qualifications

6 months to 1 year related experience and/or training; or equivalent combination of education and experience preferred Effective interpersonal skills, including proven verbal and written skills. Detailed oriented with ability to manage multiple job functions with minimal supervision Pro-active, strong organizational skills Good computer skills (Excel, Word) Fluent in English