Ocean Import Supervisor

Job description

Ensure all customers standard operating procedures are followed as per the DLSOP Review and support with day-to-day quotations. Plan and support with huddles and monthly meetings to discuss market intelligence and delegate workloads within the team. Take an active role in the transition of new business/ updates to existing business. Grow department Revenue in line with District budget target and management expectations.

Support all compliance efforts and trainings. Understand department process flow, constantly looking for areas to improve efficiency. Be open to implementing new system changes and enhancements into the department. Be involved and suggest system/process improvements. Building and maintaining strong relationships with vendors (Shipping lines, trucking companies, and others) Assist the Manager with EPE’s on the department in line with the 3+1 Initiatives.

Assist the Manager with goal setting and monitoring development for key staff.

Qualifications

College/University or equivalent business qualifications Minimum

• 5 years Expeditors’ or industry experience
• Strong planning and organizing skills Conflict resolution Listening skills Providing feedback Teamwork Building team environment Coaching for development Customer focus Managing meetings Problem solving
• Process improvement Time management Software proficiency skills (e.g., MS Excel Formulas and Pivot Tables, MS Word) English language proficiency Global Logistics Industry knowledge