Customs Brokerage Service Agent

Job description

To handle daily operation and ensure all related details are entered correctly in system. To track all incoming ocean import shipments and ensure that all documents are prepared prior to shipment arrival. To active involvement with problem-solving of issues presented. To review, acknowledge & follow up customers' SOP closely and develop good relations with customers. To review and check our SP's quotations and ensure SP charges as per agreed quotation.

To check and issue invoices to customers and ensure the invoices are correct as per the agreement. To proactive and understand customers' needs and provide a professional service

Qualifications

Understanding of transportation documentation and terms is a plus Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results Pro-active, strong organizational skills Strong desire to learn Good computer skills (Excel, Word, PowerPoint) Fluent in English