Logistics Coordinator - Customs Brokerage

Job description

Duties and Responsibilities

• Ensure smooth and timely customs process flow
• Ensure accurate and timely data entry into our operational system
• Track and Trace Custom files and reporting
• Ensure accurate and timely client billing
• Understand all the elements of the import and export customs Desk Level Operating Procedure and correctly interpret this information to fulfill our customer´s instructions and expectations.

Transfer customs declaration information from documents, or other sources into the customs entry system to allow for the build of a valid customs declaration

• Assist with verification of customs declaration information and the submission of such to the customs authority
• Ensure compliance at all times to regulations
• Support the department in the following areas:
• Daily execution of workflow and department metrics.
• Build and maintain strong relationships with customers and governmental Customs organizations.
• Timely completion of items on learning plan(s) and Personal development plan.

Systems

• Embrace and utilize productivity tools
• Be open to implementing new system changes and enhancements.
• Be involved and suggest system/process improvements.

Culture

• Consistently display and promote the company’s 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Qualifications

Bachelor's degree Professional oral and written communication skills in English Demonstrate exceptional customer service skills Organizational skills Needs analysis skills Problem solving skills Strong Microsoft Office skills (Word, Excel etc.)