Sr. Specialist Distribution Center

Job description

DC Store Transfer Planning

• Process and verify DC-to-store transfer orders accurately within agreed SLAs while maintaining store Availability
• Coordinate with store teams to align on transfer schedules and quantities
• Coordinate with DC team to ensure timely planning, picking, delivery of store transfers
• Monitor transfer order status end-to-end and escalate delays proactively and work to prioritize urgent replenishments

Monitoring of Outbound Volumes and Quality

• Ensure proper quality checks are happening as per agreed SLAs.

Ensure correct picking performance or store transfer quantities.

DC Expansion & Cost Performance

Accountable for delivering DC operations within approved OPEX and Capex budgets. Own cost levers across pallets, logistics, manpower, and fleet utilization. Drive DC cost-to-serve improvement initiatives in collaboration with C&P and Ops Excellence. Implement optimal DC to DSD scheduling to improve cost efficiency and service levels. Monitor and control 3PL performance against commercial terms and SLAs. (Cost and penalty framework) Lead DC expansion and capacity ramp up execution as per approved Capex plan.

Work on optimising the route planning for last mile deliveries.

Operations Proficiency

Drive productivity improvement initiatives across picking, loading, dispatch, and transfer execution. Own execution of transport network plans defined by Ops Excellence, ensuring local feasibility and compliance. Plan and deploy manpower and fleet at ground level to optimize capacity utilization (thru Ops-ex Models). Implement DC layout and process improvements to enhance throughput and reduce handling time in coordination with 3PL Documentation Proficiency: Have strong documentation skills, particularly in creating process and training documents.

Develop SLAs and SOPs for feature usage, bug reporting, and system issues FAQs. Document any new applicable functional requirements as necessary for enhancements to core products to meet scope of proposed solution. Create and update training materials as needed.

Process Compliance

Ensure the DC team follows correct processes in on-ground operations and WMS postings to avoid matching errors. Analyzes and investigates system transactions, inventory data entry etc to ensure overall accuracy. Maintain safety, regulatory compliance, and operational risk control standards.

Stakeholder Management

Ensure proper information flow through the right communication channels. Engage on a daily basis with 3PL, regional and central teams.

Qualifications

Bachelor’s degree with minimum 3-5 years of experience in a fast-paced DC environment (ideally in a 3PL or Ecommerce/Quick Commerce space) Candidate should have had 2-3 years experience in Demand planning, ordering activities including both Supplier ordering and DC Transfers ordering (ideally in a E commerce/Quick Commerce space) Two (2) to Three (3) years’ experience utilizing a major WMS platform like Manhattan/Infor/Microsoft Dynamics/etc Extremely organized and process-driven, Lean Six Sigma or 5S understanding preferred Analytical skill set demonstrated by an advanced proficiency in GSheet, MS Excel, Data studio, Tableau.

Strong problem solving abilities with a process oriented mindset Strong written and verbal communication skills across a set of stakeholders