Customer Planner

Job description

Role Purpose

Responsible for developing and communicating demand requirements Develop capacity plans and manage inventory & purchasing strategies to ensure optimum material utilization. Build up and manage the Sales and Operating Plan (S&OP) process if necessary. Optimizing inventory level and ensuring production continuity. Manage and follow up new projects in plant for better execution.

Key Responsibilities

Work closely with global SCM/PLM to understand the demand visibility and Order placement requirements. Collaborate with sales, business development , product line management team to develop and maintain accurate rolling forecast in terms of driving procurement activities.. Monitor and analyze demand trend to adjust forecast and plans proactively.

• Assess reasonable delivery dates in the system daily based on customer demand dates, material availability, and production capacity
• Create purchase requisitions based on actual order demand and forecast to ensure material readiness for production
• Work with production planner to ensure the production schedule is aligned with customer requirements.

Proactively identify potential material shortage and develop mitigation plan to prevent production disruptions. Develop and maintain KPI for inventory turns, lead time performance and slow moving mitigation plan Support on other optimization projects or initiatives.

Education & Experience

Bachelor’s degree in business, economics, computer science, purchasing management or relevant field. 5years working experience in a planning role within a manufacturing environment. Strong experience using an SAP system Required Skills, Desired Skills and Soft Skills Required by Legal or QEHS: Know EHS relevant law and regulations Obey all company EHS rules (Include: Policy, Procedure, SOP and other requirements).

Required skills

Working experience in ERP system, SAP or other systems. High sense of responsibility and initiatives, self-motivated, good team player and the ability to work with a wide cross-section of people in various locations. Fluent oral and written English and mandarin Computer skills, Word, Excel and PPT skills Good communication and negotiation skill Desired Skills: Ability to think strategically and execute methodically Soft Skills: Good communication and negotiation skill.

Good understanding of culture different between different countries.