Communications Manager - BA Americas

Job description

HOW YOU WILL MAKE AN IMPACT SG 12 The Communications Manager, BA Americas is responsible for leading strategic and operational internal communications across Tires the Americas, with a strong focus on Fort Mill as the Americas headquarters. This role requires a proactive, self-directed communications professional who can translate business priorities into clear, timely, measurable, and engaging communication strategies for employees, leaders, and regional stakeholders.

Key Responsibilities

Lead, develop and execute strategic internal communications for the Americas region, applying strong storytelling across multiple channels. Drive proactive planning and execution by building and maintaining communication plans (including crisis), project trackers, and timelines, anticipating needs, risks and dependencies among stakeholders. Serve as a trusted communications advisor to leaders and stakeholders, helping to shape their communications strategy by engaging with them regularly.

Own major employee teams, projects, events and leadership moments, including the US Corporate Social Responsibility team, All Employee Meetings and other regional leadership events. Apply measurement, insights, and continuous improvement throughout all tasks and projects by establishing KPIs and connecting communications activities to measurable outcomes Support regional and global alignment and ensure communications needs are met in both directions.

Manage agencies, vendors, and content partners as needed

Qualifications

WHAT YOU BRING TO THE ROLE Bachelors Degree in Business, Communications, Marketing or related discipline. 7+ years of Communications experience Strong internal communications, corporate communications, or employee engagement experience. Ability to think strategically while also executing detailed communications plans. High level of ownership, accountability, follow-through, and independent judgment. Strong project management skills, including the ability to manage timelines, dependencies, stakeholders, and competing priorities.

Proactive planning mindset with the ability to anticipate needs and risks. Strong writing, editing, storytelling, presentation, and message-development skills. Ability to advise and influence leaders and stakeholders with confidence. Strong attention to detail and commitment to producing polished, accurate work. Comfort working with ambiguity and moving projects forward without having every answer upfront. Strong problem-solving skills and resourcefulness.

Ability to use data, feedback, and KPIs to evaluate communication effectiveness. Curiosity and adaptability with communications tools, digital platforms, templates, analytics, and emerging technologies. Ability to work across functions, regions, and cultures while maintaining message consistency and audience relevance. Continental is able to provide relocation assistance for this opportunity. Legal authorization to work in the US is required.

Continental is able to provide visa sponsorship for current internal candidates only. ADDITIONAL WAYS TO STAND OUT 10+ years related professional experience Graphic design proficiency