Core Optical Specialist

Job description

Job DescriptionCore Optical SpecialistExperience-9+YearsLocation-Gurgaon,HyderabadAbout UsChoosing Capgemini means joining a team that ensures seamless connectivity, operational excellence, and superior customer experience through proactive network monitoring and incident management. Be part of a collaborative environment where you can build your expertise in Telecom and ISP operations while supporting critical network and service platforms.Key ResponsibilitiesMonitor and manage DWDM, Optical Transport, and Fiber network alarms.Perform fault isolation, troubleshooting, and restoration activities.Execute maintenance activities and change implementations.Coordinate with field teams and vendors during outages.Handle incidents, service requests, and customer escalations.Maintain accurate ticket documentation and operational records.Support 24x7 NOC operations and bridge calls during major incidents.

Mandatory

Technical Skills

Optical networking fundamentals (DWDM, ROADM, OTN)-any one is fineNMS/EMS monitoring tools.Incident and change management processes.Strong troubleshooting and communication skills.What you'll love about working hereWe offer a range of career paths and internal opportunities within Capgemini group.At Capgemini, you can work on cutting-edge projects in tech and engineering with industry leaders or create solutions to overcome societal and environmental challenges.Job Description - Grade SpecificFocus on Industrial Operations Engineering.

Fully competent in own area. Acts as a key contributor in a more complexor critical environment. Proactively acts to understand and anticipates client needs. Manages costs and profitability for a work area. Manages own agenda to meet agreed targets. Develop plans for projects in own area. Looks beyond the immediate problem to the wider implications. Acts as a facilitator, coach and moves teams forward.