Houseperson

Job description

The Houseperson is responsible for completing task that assist in keeping hotel areas and rooms ready for our guests by supporting other housekeeping staff .

Responsibilities

Responsible for conducting daily inspections of all areas cleaned by the Maintains housekeeping linen room on each floor, stocks with linen and supplies ensuring adequate level of supplies. Responsible for counting and distribution of clean linen to both Room Attendant carts as well as linen closets. Pick up used linen from Room Attendant’s carts, drops linen down chute to carts that are then taken to laundry room. Pick up linen and garbage from housekeeping carts throughout the day Assists Room Attendants with stripping beds, emptying trash, bringing fresh linen and other related responsibilities.

Delivers requested guest amenities including pillows, additional beds, blankets and other items. Maintain the cleanliness of the guest room floors and storage closets as needed. Operates equipment, including vacuum cleaners, radio, phone, mop and broom. When needed, make up rooms. Follow all necessary safety procedures including Blood Borne Pathogens and Personal Protective Equipment. Must be able to identify and report safety concerns or maintenance deficiencies for proper handling.

Adheres to departmental and company policies. Performs all other related and compatible duties as assigned. Perform duties with cleaning chemicals and equipment including carpet/floor care. Perform special projects assigned by supervisors Follow safety and security procedures.

Obtain cleaning supplies needed from supply room Sign for keys prior to starting shift Required to empty bag on vacuum cleaner daily At the end of shift, turn in keys, supplies, and sign computer assignment sheet to the appropriate locations Addressing guest queries and solving special requests

• Remove soiled linen from guest rooms

Perform special projects assigned by supervisors Adheres to departmental and company policies. Assist laundry attendant with transporting the linen from loading dock drop off location to Housekeeping Laundry Depot Operates equipment, including vacuum cleaners, radio, phone, mop, and broom. Ability to push up to 50 pounds daily for the duration of shift

Qualifications

HS diploma or GED. Casino/Hotel experience preferred. Experience within an upscale hotel preferred. Prior experience as a Room Attendant preferred but not required. Demonstrated ability in maintaining consistent, high quality service levels; prior experience in supervising work units; history of developing employees who have been successfully promoted to increasing levels of responsibility; track record of managing a department that provides excellent service to guests.

Must have schedule flexibility including evenings, weekends, holiday shifts and overtime, as needed. Must have a positive team-oriented attitude. Need to be able to lift 30 pounds and push or pull 100 pounds. Must be able to move furniture and do heavy lifting on a daily basis. Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business.

Wage

$16.75

ADDITIONAL REQUIREMENTS

Physically mobile with reasonable accommodation. Must be able to lift and carry upwards to 25 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Manual dexterity and coordination to operate office equipment, including 10 key adding machines, personal computers, fax machines, and photocopiers. Read, write, speak, and understand English. Operate in mentally and physically stressful situations.

Respond to visual and aural cues Work in cold & hot temperatures Possibly be exposed to secondhand smoke