Sr. Commercial Excellence Manager

Job description

ABOUT YOUR ROLE

The Commercial Excellence Manager drives commercial growth and operational efficiency across sales and marketing teams, with support from finance and IT. This role is responsible for implementing initiatives to optimize sales effectiveness and streamlining processes to enable commercial team to achieve growth.

YOUR RESPONSIBILITIES

WILL INCLUDE: Process Streamline & Team Competency: Lead initiatives to simplify, standardize, and automate key commercial processes—such as pipeline management, key account management, account planning, channel management, and pricing integrity—to maximize operational efficiency and drive profitable growth. Establish value stream mapping and standardize ground rules across sales segments and business units to optimize cross-functional workflows and ensure smooth, agile sales executions.

Drive commercial competency development and training priorities to empower the team to engage customers and end users effectively, accelerating business objective realization. Enhance market intelligence methodologies and competitive analytics to provide actionable industry insights and strengthen market positioning. Partner closely with leadership to align commercial execution with long-term strategic growth goals while continuously elevating the overall customer experience.

Commercial Digitalization

Lead the digital transformation of commercial processes and data to enhance pipeline, decision making, customer engagement and sales growth. Deploy AI-powered sales tools to build data-driven commercial operations and automated workflows. Optimize the business application development & support of SFDC and Oracle.

Qualifications

Bachelor degree or above. Fluent English and Chinese speaking ability. Has commercial excellence experience of at least 10 years with a proven track record in commercial optimization and performance analysis. Experience in developing and implementing commercial strategies across diverse markets and regions. Has worked in a Sales Enablement / Operation role where the objectives are to drive productivity, efficiency and overall effectiveness of the Sales Organization.

Experience with CRM and ERP tools and ideally salesforce & Oracle systems. Strong understanding of sales processes, pipeline management, and customer lifecycle management. Has had a selling role for at least 5 years (Sales Rep, BD or Manager). Preference for someone who has managed salespeople.