DCM Digital Delivery Manager (APAC)

Job description

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.

The Digital Commerce Management (DCM) team are responsible for maintaining and managing all customer-facing content on the Apple Store Online and the Apple Store App, Tmall Flagship Store and Douyin Store. Our mission is to deliver an engaging and flawless shopping experience by continuously improving the quality of content presented to customers while scaling to meet the increasing demands of new geographies, languages, and devices.

We are seeking a dynamic, highly-experienced Digital Delivery Manager (DDM) to join DCM team. The role balances technical coordination, workflow optimization and cross-team alignment to scale Customer Lifecycle Management (CLM) capabilities while ensuring consistent, high-quality customer experience delivery.