CN manager, Conversational Systems

Job description

Imagine what you could do here! The people here at Apple don’t just create products — they build the kind of wonder that’s revolutionized entire industries. It’s the diversity of those people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. At Apple, inclusion is a shared responsibility, and we work together to foster a culture where everyone belongs and is inspired to do their best work.

Here on the Apple Store Online team, we are responsible for Apple’s largest store. Our main goal is to deliver a magical, personal digital experience where customers can shop, buy and learn everything Apple, wherever they are. Each customer should feel like they are our only customer and our job is to set the bar for the experience they receive. To run such an extraordinary store, it takes extraordinary people, and we are looking for someone to help us do extraordinary things.

The manager role is responsible for building and managing a high-performing team of product manager and conversational designers across China’s key digital touchpoint. This role will lead the strategic direction and execution of conversational experience for Apple Store Online, platforms etc. As the lead of the China market-specific enhancement within APAC Retail Conversational System organization, you will drive localization excellence while maintaining global brand consistency.