American Express · New York, NY

Senior Manager - MarTech AI Product Management

New York, NY, United StatesHybridFull-timeManager or leadProduct

Listed on American Express’s official careers site. Posted November 2, 2026. Check that it is still open and apply there.

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Job description

The Senior Manager, MarTech AI Product Management, will be responsible for delivering and scaling AI-powered products and use cases that enable marketers across the enterprise. This role focuses on hands-on product leadership, translating business needs into high-impact AI solutions within the MarTech ecosystem. This role will work closely with engineering, marketing, and operations partners to drive execution, experimentation, and continuous optimization of AI capabilities.

A commitment to continuous learning is critical, as this role serves as a key translator between technical teams and marketing stakeholders.

Responsibilities

Key Responsibilities

  • Own the full product development lifecycle including discovery, requirements definition, prototyping, launch, and ongoing optimization
  • Translate marketer needs into clear product requirements, user stories, and success metrics
  • Work closely with engineering teams to deliver high-quality AI features on time
  • Lead in vendor evaluation, onboarding, and ongoing performance management
  • Engage stakeholders to gather requirements, validate solutions, and communicate product vision, progress, and outcomes
  • Partner with internal teams and external vendors to integrate AI capabilities into the broader MarTech ecosystem

Qualifications

  • Bachelor’s degree in Computer Science, Engineering, Economics, or a related field; Master’s degree preferred 4–6 years of experience in product management or product forward strategy roles in a highly regulated environment; experience with AI-powered products strongly preferred Experience owning products end-to-end and working closely with engineering and data science teams in an Agile environment
  • Strong communication and stakeholder management skills, with the ability to translate technical concepts for non-technical audiences
  • Familiarity with MarTech platforms and AI-driven marketing use cases preferred Passion for AI, innovation, and improving marketer experiences

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