Associate Manager, Talent Solutions

Job description

Together We Innovate. Together We Change. Do you enjoy turning complex HR technology into clear, practical recommendations that business leaders can act on? Have experience with SAP SuccessFactors Compensation and Performance Management? If so, we want to speak with you! We are currently seeking an Associate Manager, Talent Solutions, to join our H2R Talent Solutions team in Richmond, VA, with a hybrid work schedule. Relocation benefits will be provided.

The Associate Manager, Talent Solutions, will serve as a trusted advisor to business leaders and the key link to our application management services (AMS) partner for SAP SuccessFactors Compensation and Performance Management. You will translate business priorities into clear requirements and recommendations, coordinate testing and readiness, and help our compensation and performance review cycles run smoothly.

What you will be doing

Partner with business leaders to understand priorities and translate them into clear requirements, acceptance criteria and recommendations for our AMS partner. Advise on Compensation optimization, including templates, eligibility, guidelines, budgets, worksheets and approval routes, to improve accuracy and cycle efficiency. Evaluate Performance Management proposals covering form templates, goal and rating structures and approval of workflows, explaining options and tradeoffs to nontechnical audiences.

Coordinate user acceptance testing for AMS-delivered changes

define scenarios, track defects and validate resolutions before business approval and implementation. Diagnose system issues by gathering evidence, assessing data dependencies, and partnering with the Employee Central owner and AMS to drive resolution. Lead business readiness for compensation and performance review cycles, organizing communications and user guidance that explain system changes clearly. Identify improvement opportunities from feedback and recurring issues, recommending practical enhancements that strengthen usability, standardization, and data integrity.

We want you to have: Bachelor’s degree in Business Administration, Human Resources, Information Systems or a related field. 4+ years of experience working with Tier 1 HRIS Platforms (SAP, Workday or Oracle). At least 2 years of experience configuring and implementing SAP SuccessFactors Compensation. Experience with SAP SuccessFactors Performance Management preferred. Working knowledge of Employee Central source data and cross-module dependencies.

Experience partnering with business leaders and managed services (AMS) providers as a trusted liaison. Proven skills in requirements analysis, UAT, functional issue diagnosis, and business readiness. Ability to explain technical options and tradeoffs clearly to nontechnical audiences. Strong analytical judgment and ability to influence decisions without direct authority.