区域大家电交付经理

Job description

-End-to-End Order Delivery Execution: Oversee the full delivery cycle for white goods (air conditioners, refrigerators, washing machines, TVs, and other large appliances) — from order matching, payment confirmation, warehouse dispatch to final-mile delivery — ensuring orders are delivered on time and accurately to end customers.

Supply Chain Collaboration

• Work closely with Sales, Warehousing & Logistics, and Sales Planning departments to streamline order flow, resolve delivery exceptions, and continuously optimize the end-to-end delivery experience.

Logistics Provider Management

• Manage local third-party logistics providers, define delivery standards and SLAs, monitor KPIs including on-time delivery rate, damage rate, and customer complaint rate, and drive continuous improvement in service quality.

Inventory & PSI Management

• Manage local warehouse product supply and inventory (PSI), optimize stock levels, coordinate supply-demand balance, and minimize both stockouts and dead stock risks.

Load Factor & Cost Optimization

• Monitor delivery load rates, analyze the impact of address dispersion on logistics costs, and drive consolidated delivery and route optimization initiatives.

Data Reporting & Continuous Improvement

• Produce regular delivery KPI reports (on-time delivery rate, load factor, exception rate, etc.) to support management decision-making and identify bottlenecks for process optimization.

Qualifications

-Bachelor's degree or above in Supply Chain Management, Logistics, International Trade, or related fields. -5+ years of experience in logistics or supply chain management; experience in large appliance / white goods delivery is mandatory.

• Working experience in Southeast Asia markets is preferred; familiarity with local logistics systems and regulatory requirements.
• Excellent organizational, coordination, and time management skills with the ability to handle multiple tasks simultaneously and maintain high execution standards.
• Strong communication and cross-functional collaboration skills; proficiency in English is required.
• Solid understanding of supply chain-related regulations, standards, and industry best practices.
• Data-driven mindset; proficient in Excel and data analysis tools for business analysis.