Fleet service officer (intern)

Job description

Porsche Finance Group Ukraine is represented by Porsche Leasing Ukraine, Porsche Mobility, and Porsche Insurance Agency. They are owned by the Austrian Porsche Bank, which belongs to the Porsche Holding (Volkswagen Group). PFG Ukraine provides financial, operating leasing, car loans, insurance and fleet management for Volkswagen, Audi, SEAT, CUPRA, Porsche, Skoda and MAN. Possible Tasks within this Role Cooperation with customers (handling of customer’s car services, confirmation of services due to contract conditions).

Cooperation with repair shops (checking and confirmation of services, payments, handling of papers, quality of services). Cooperation with insurance companies (controlling terms in processes and payments, confirmation cost of repair). Documents management (incl. primary documents) with new and existing dealers/service providers. Organize the procurement of materials and services. Qualification requirements Special or higher education of a technical direction will be an advantage.

Pre-Intermediate English (spoken and written). Knowledge of the structure and principle of the car systems will be an advantage. MS Office (Excel, Word, PowerPoint – intermediate level).

Personal qualities

responsibility, result-oriented, desire for development, strong communication skills, customer orientation, and stress resistance.

Skills

Problem Solving Customer Service Technical Support Digital Literacy Communication Skills Conflict Management Adaptability Emotional Intelligence

Technical Skills

Customer Satisfaction Your benefits: Fixed monthly salary. Additional funds for meals. Access to internal trainings. Mentor support during the adaptation period. Opportunities for personal and professional growth. Organize the procurement of materials and services. Pre-Intermediate English (spoken and written). MS Office (Excel, Word, PowerPoint – intermediate level).

Technical Skills

Customer Satisfaction Your benefits: Fixed monthly salary. Additional funds for meals. Access to internal trainings. Mentor support during the adaptation period. Opportunities for personal and professional growth.