Sales Operations & Support Lead Coordinator

Job description

Job Summary

We are seeking a resourceful and dedicated Sales Support Specialist to join our team. The ideal candidate will support the Sales team in various sales administrative activities, from pre-sales to post-sales. This role is crucial in ensuring smooth sales operations and providing valuable support in bid support, order processing, and local sales & marketing activities. The candidate must be able to manage complex tasks and be highly organized.

Key Responsibilities

Assist the Key Account team with sales administrative tasks, ensuring efficient and effective sales operations. Support pre-sales activities, including preparing sales materials, supporting key engagement activities material preparation. Assist in the preparation and submission of bids and proposals, including bid bond application, preparation of materials, reviewing bid submittals and tracking all submission and filing.

Manage order processing and drive approval of order processing including eOPF entry and submission. Collaborate with other departments, such as finance, logistics, project and sales to ensure seamless order fulfillment. Support in stock requisition, pre-production process. Provide administrative support for sales events, trade shows, and customer visits and customer appreciation programme. Ensure compliance with internal policies, pricing guidelines, and approval processes.

Qualifications

Bachelor's degree or Diploma in Business Administration, Marketing, or a related field. Minimum of 2 years of experience in sales operations, support or administrative role. Strong organizational and multitasking skills, manage priorities, with attention to detail. Excellent communication and interpersonal skills and ability to work with cross-functional teams. Proficiency in CRM software and Microsoft Office Suite (especially Excel).

Ability to work independently and as part of a team. Strong analytical skills and the ability to interpret sales data. Resourceful and dedicated, with the ability to manage complex tasks efficiently. Highly organized and able to prioritize tasks effectively. Customer-focused mindset with a proactive approach to problem-solving.