Depot Manager

Job description

Job Summary

This role is a split of 90% Operations Manager and 10% Sales The Depot/Service Manager will provide direction and assistance to the work with group of Service Technicians in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning. Key Characteristics

• Demonstrated communication skills
• Demonstrated customer focus
• Strong interpersonal and leadership skills
• Strong understanding of the industrial marketplace and value of VWTS solutions

Duties & Responsibilities

• Assist Leaders with overall decision making in areas of process improvement and/or production and/or service to make appropriate resource decisions (manpower, equipment, methods) to facilitate the flow of equipment and customer service process.
• Supervises team’s EHS performance and has overall has site safety management
• Build and develop team’s skills and training
• Manages all employees designated to the Stockton site including hiring, personnel performance reviews, discipline actions and recruiting.
• Coordinate and provide technical, quality and leadership to the Service Team to meet quality, schedule and cost goals. Performs customer site visits and provides services as needed
• Coordinate all first line activities (i.e. Methods, Production & Quality Control) to assure the meeting of production and service schedules and customer satisfaction, cost goals, and maintaining the highest standards of quality
• In collaboration with our Sales Manager and Sales Team leader you will understand and communicate customer's needs, qualify leads, and work closely with all stakeholders to provide competitive solutions for our customers
• Perform administrative duties to support the business, including timecards, labor vouchers, self-audits, absence reviews, and missing time corrections, vacation schedules, etc
• Support company's new product launch campaigns and gather market information for company's new developments Coordinates site needs , supplies and deliveries with San Jose Management Manages local fleet vehicles
• Other duties as assigned The job description is not designed to capture all the employee’s responsibilities but is intended to capture essential functions of the role. Responsibilities may change over time and may be assigned at any time.

Qualifications

Knowledge, Skills & Abilities Preferred

• Working DOT Knowledge
• Mechanical/operations and applications knowledge

Education & Experience

Required

• Bachelor’s degree from an accredited university or college (or a high school diploma/GED with at least 4 years of experience in a manufacturing role) Preferred
• Water treatment experience
• Experience with Health and Safety Framework/E Framework Working Conditions
• Travel regularly and frequently within the territory as needed