Dispatch Field Service Representative

Job description

Job Summary

As a Dispatchable Field Service Representative , you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for our customers from one of a variety of industries. This mission critical role involves working on a variety of technologies including, media filtration, softening, reverse osmosis (RO), ion exchange (IX), de-oxygenation, and ultrafiltration (UF).

Key Characteristics

• Conduct maintenance and calibration activities
• Consult with customer management and operation teams
• Excellent mechanical know how and problem-solving skills
• Ensure contract compliance of volume and quality specifications
• Operate, monitor, and optimize equipment performance Duties & Responsibilities: Carry out mechanical, electrical and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, in addition to various other site-specific testing requirements
• Enter and complete work orders in Maintenance Program (MaintainX)
• Respond to customer callouts Supporting team coverage during planned absences Other duties as assigned

Qualifications

Education & Experience

Required: High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience of service/maintenance or equivalent in an industrial environment Current Driver’s License Preferred: Associates Degree in Science/Engineering (STEM) or technical certificate in Instrumentation, electrical, mechanical Current TWIC Card Working Conditions: 25% travel (training/other site visits) Hot, dirty, loud, moving equipment Working with chemicals for water treatment