Field Service Representative - Specialty Ops

Job description

Job Summary

As a Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for one of our customers from one of a variety of industries. This mission-critical role involves working on a variety of technologies, including media filtration, wastewater, softening, reverse osmosis (RO), ion exchange (IX), deoxygenation, electro-deionization, and ultrafiltration (UF).

Duties & Responsibilities

• Conduct maintenance and calibration activities Carry out mechanical, electrical, and controls troubleshooting on equipment such as valves, air compressors, ejectors, process pumps, blowers, and instrumentation
• Consult with customer management and operation teams
• Ensure contract compliance of volume and quality specifications
• Operate, monitor, and optimize equipment performance
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
• Enter and complete work orders in Maintenance Program (MaintainX) Other duties as assigned The job description is not designed to capture all the employee’s responsibilities but is intended to capture essential functions of the role.

Responsibilities may change over time and may be assigned at any time

Qualifications

Knowledge, Skills & Abilities

Required 2 years of experience in Industrial, oilfield, refinery, or chemical plants Electrical, chemical, and/or mechanical experience Excellent mechanical know-how and problem-solving skills Basic computer skills (email, data entry, online training, EHS reporting)

Preferred Skill Forklift Experience/Training Education & Experience

Required High School Diploma / GED / Home School Certification OR international equivalent; 2+ years’ experience in service/maintenance or equivalent in an industrial environment Current TWIC Card Current Driver’s License Preferred Bachelor's or Associate's Degree in Science/Engineering (STEM) or technical certificate in Instrumentation, electrical, mechanical Working Conditions: 5% travel (training/other site visits) Able to lift 50lbs Working with hot, dirty, loud, moving equipment Working with chemicals for water treatment