Technical Service Representative

Job description

GENERAL FUNCTION (PURPOSE OF POSITION) Services include but are not limited to technical advice, system monitoring and maintenance, troubleshooting, piping & repairing jobs related to service contracts. To provide service at customer sites, follow company & customer safety rules & requirement. TASKS Technical Adhere to VWT “Service Operations Golden Rules” as a basic code of practice. Plan and schedule all sites’ visits to ensure optimise transportation cost and productivity.

Chemical replenishment and monitoring at sites. Ensure good housekeeping at every site after every visit. Respond to troubleshoot system abnormality, report & update superior on system abnormality. Attend to any ad-hoc duties assigned by the superior / HOD as and when required Management To submit and share all required reports timely to all relevant parties. To ensure sufficient tools and materials such as the chemicals, sampling bottles, test kits, etc for the smooth execution of the services are alway available when needed.

Safety Apply the VWT Safety procedures for operations bound to their activities Ensure all relevant RA and SWP for the activities are available before the commencement of the job. Quality

• Apply the Quality procedures for operations bound to their activities Ensure all data and findings were clearly indicated in the reports and share to all relevant parties.

Qualifications

Education

SPM / Diploma in Engineering Others (License/Certificates) Driving license, Class 3