Engineer, Service

Job description

GENERAL FUNCTION Responsible for providing service at client’s site according to the Service Agreement TASKS Technical

• Provide services including but not limited to technical advice, system monitoring and maintenance, troubleshooting, piping & repairing job Raise safety awareness at site and ensure a safe working environment Read and understand all the content, scope of supply, obligations in the contract
• Lead and manage subordinates to perform job tasks effectively (meeting quality, agreed time line & within budgeted cost) Carry out daily job task planning, ensure good housekeeping and advise clients for parts, plant or system improvement and best practices
• Lead and execute Service Jobs within budget, meeting dateline/schedule, safety and quality standards in compliance with client’s contract
• Participate in the kick of meeting and work on the approved budget & proposal.
• Respond promptly to troubleshoot system abnormality Call monthly meetings to discuss monthly reports, AR & issues arising Ensure Job order / work order is completed with Service Report & other necessary documents Conduct “On the Job Training” to Technicians at site
• Assist, schedule and manage manpower coverage across assigned sites
• Participate and contribute in sales projects, consumables and service support Being on-call 24/7 to respond to emergency cases

Management Safety

• Apply the Safety procedures for operations bound to their activities Risk Assessment for Jobs or project assigned Quality
• Apply the Quality procedures for operations bound to their activities

Qualifications

Education

University Degree/Postgraduate Diploma in Engineering (Civil, Environmental, Chemical)