Mountain West Field Service Engineer (Water Technologies)
Listed on Veolia Environnement’s official careers site. Posted September 24, 2026. Check that it is still open and apply there.
Apply on Veolia Environnement’s careers site →Job description
Job Summary
The Field Service Engineer (FSE) will provide routine to complex field service support for our core Sievers® brand total organic carbon (TOC) analytical instruments and accessories at customer sites predominantly within Utah. Support will include maintenance, verification, validation, repair, and calibration duties as well as troubleshooting operational issues. In addition, the FSE may also be involved in providing field service and support for Sievers brand Endotoxin and Bioburden instrument product lines.
This position will support the Mountain West Region from Utah and includes Utah, Montana, Idaho, Colorado and Wyoming. This role will require residency within the Greater Salt Lake City area and within a 1-hour drive of the Salt Lake City International Airport (SLC). The position will occasionally provide field service support to other customers of Sievers Analytical Instruments as needed within the larger Central Service Region as well as within Canada and the US.
Duties & Responsibilities
Travel to customer sites and perform PM and related services on TOC equipment
- Plan, schedule, and confirm customer services including coordination of travel and parts shipments for services
- Maintain admin duties, parts inventory, and relevant trainings
- Take customer calls, participate in territory sales rhythm calls, and service team meetings
- Respond to on-demand contract services with 3-7 business days for troubleshooting and repair
- Write clear and concise reports for customers Special projects and new hire training as assigned by supervisors
- Work closely with Sales to provide insight into new instruments and new service opportunities, as well as upsell service and consumables at existing customer sites based on need
- Ensure compliance with all aspects of safety on the job, including the operation and maintenance of an assigned company vehicle, and comply with all Veolia Environmental, Health and Safety (EHS) policies
Qualifications
Who You Are
We are looking for a resourceful, self-directed person who enjoys working independently and is attentive to detail. An ideal candidate would organize their own planning, scheduling, and confirmation of contiguous services while balancing varying priorities. We are looking for a candidate who would employ a scientific approach to the operation, maintenance, and repair of analytical instrumentation and is proficient at completing daily and weekly administrative responsibilities.
Client focus and succinct & timely communication (written and verbal) are key elements for success in this role. We're seeking a customer-facing candidate who is technically competent, communicates well, has a strong work ethic, strong customer service skills, and previous experience in a technical field support or customer support role, and in ultra-pure water applications or operating analytical instrumentation in a lab environment.
Knowledge, Skills & Abilities
General knowledge of electrical equipment, chemistry, and safety Computer proficiency with a minimum of word processing, spreadsheets, and basic network and database knowledge
- Strong technical, mathematical, and customer service skills
- Strong and concise verbal and written communication skills Troubleshooting and problem-solving skills with the ability to use processes to find root cause Able to prioritize various tasks such as service of multiple instruments and administrative duties
- Ability to learn applicable company procedures within a reasonable time from the start of employment
- Ability to use ordinary hand tools, calibrated tools, and analytical instrumentation, as well as handle chemically aggressive fluids, such as acids and bases Self-motivated, with the ability to drive projects to completion with minimal oversight
- Proven ability to speak effectively before groups and customers, clients, and other employees within the organization
- Ability to meet deadlines and commitments
- Ability to communicate effectively and contribute within a commercial team environment
- Ability to make good business decisions based on risk-reward analysis and business objectives Education & Experience: Required Associate degree in a Science, Technical, or Engineering discipline; or equivalent education Minimum
- 3 years of work experience in ultra-pure water applications or servicing and/or operating analytical instrumentation in a lab environment Preferred
- Bachelor’s Degree in Chemical Engineering, Chemistry, Biology, Engineering or Physics; or equivalent education, with a minimum of 1 year of work experience in ultra-pure water applications or servicing and/or operating analytical instrumentation in a lab environment Working Conditions: This role requires a flexible schedule based on customer needs Significant time each day in the car driving to customer sites is required Air travel required to reach customer destinations and back up support of other areas Domestic travel 70% Travel to customer’s sites requiring overnight stays is approximately 30% to 60% of the time, with short notice as required to perform services and to fulfill contractual response time commitments
- Use of laptop and mobile systems Regularly work around machines, electrical equipment, chemicals, and within industrial facilities
- Work at a variety of customer sites including outdoor industrial installations, clean rooms and laboratory environments requiring the use of clean suits/smocks
- Must be able to perform tasks requiring manual dexterity during tool use, handling small parts, and repair procedures
- Must be able to reach with hands and arms, below and above shoulder height
- Must be able to stand, sit, stoop, kneel, crouch, and crawl
- Work takes place in industrial environments where background noise may be present
- Must be able to lift and/or move up to 50 pounds Requires close vision, color vision, depth perception, and the ability to adjust focus
- Must maintain a Driver’s License and a good/clean driving record
More jobs at Veolia Environnement
Lead Engineer - Customer Application Engineering
Salt Lake City, UT, United States
Technical Sales Manager - Industrial Water (Food & Beverage Industry)
Salt Lake City, UT, United States
Adjoint(e) Responsable d'Exploitation (F/H)
Gonesse, IDF, France
Air Pollution Control Operator I
Port Arthur, TX, United States
Analista de Compras
Bogotá, Colombia
Similar jobs at other companies
Finance Coordinator - Mountain West Finance
Aramark · Fresno, CA, US
Associate Director, Field Medical Affairs - Neurology (Mountain West)
Regeneron Pharmaceuticals · United States of America
Field Reimbursement Manager- Rare Blood Disorders, Patient Support Services, Mountain West
Sanofi · San Francisco, CA +2 more
Housekeeper - Stone Mountain Park Campground - Stone Mountain Campground
Aramark · Stone Mountain, GA, US
Branch Manager - Mountain Home (New Build) - Mountain Home, AR
JPMorganChase · Mountain Home, AR, United States