Dispatchable Field Service Representative

Job description

Job Description

As a Dispatchable Field Service Representative, you’ll be on the front lines providing operations and maintenance expertise on water treatment systems for our customers from one of a variety of industries. This mission-critical role involves working on a variety of technologies, focusing on ultrafiltration (UF) but including media filtration, softening, reverse osmosis (RO), ion exchange (IX), deoxygenation, and electro-deionization.

Duties & Responsibilities

• Conduct maintenance and calibration activities on various treatment plant instrumentation
• Consult with customer management and operation teams
• Ensure contract compliance of volume and quality specifications
• Monitor and optimize equipment performance
• Install and provide maintenance activities on various UF membrane configurations
• Provide excellent mechanical know-how and problem-solving skills
• Troubleshoot mechanical, electrical, process and controls on equipment such as valves, air compressors, ejectors pumps, blowers, instrumentation, chemical injection systems and automation hardware
• Create and maintain site paperwork, and provide customers with detailed technical summaries of work performed
• Maintain inventory of spare parts and adequate supply of chemicals and replacement parts
• Monitor and maintain chemical injection systems
• Perform analytical testing such as: turbidity, hardness, chlorine, pH, CO2, O2, SDI, TOC, in addition to various other site-specific testing requirements
• Review customer plant installations and compare against Veolia's reference drawings (P&IDs, electrical schematics, general arrangement, etc.)
• Train customer operators around operation and maintenance of their system Other duties as assigned

Qualifications

Knowledge, Skills & Abilities

• Ability to work independently and remotely with project teams
• Excellent customer service skills Education & Experience: Required Mechanically inclined High School Diploma / GED / Home School Certification OR international equivalent 2+ years’ experience in service/maintenance or equivalent in an industrial environment Valid Driver’s License Preferred Electrical and/or controls experience
• Bachelor's or Associate's Degree in Science/Engineering (STEM) or technical certificate in Instrumentation Working Conditions: Based in Oakville, covering GTA and 10% overnight travel
• Must be able to travel and work in Canada and travel to the US for training You will be handling chemicals