Senior Sales Ops Associate, Uber Eats - CASA

Job description

About the Role We are looking for a Senior Associate, Acquisition Sales Operations to support our Delivery Sales organization across LatAm. In this role, you will partner closely with Sales and Commercial Leadership to optimize merchant acquisition performance, improve sales productivity, and drive operational efficiencies. You will leverage data to identify opportunities, optimize sales funnels, support resource allocation, and build scalable processes and tools across markets.

The ideal candidate brings strong analytical capabilities, commercial acumen, and a Sales Operations mindset, with the ability to translate data into actionable strategies and drive results independently.

What You'll Do

Drive acquisition performance: Analyze sales funnel metrics, conversion rates, and productivity to identify opportunities and improve merchant acquisition results.

Optimize sales planning

Partner with Sales Leadership on headcount and capacity planning, territory and lead allocation, target setting, and resource optimization.

Improve sales efficiency

Identify operational bottlenecks and implement scalable processes to improve sales execution and productivity across LatAm.

Turn data into action

Develop reporting, dashboards, and actionable insights to support commercial decisions and performance management.

Enhance sales tools and processes

Support CRM optimization, pipeline management, automation, and the adoption of sales tools and best practices.

Partner cross-functionally

Collaborate with Sales, Strategy & Planning, Operations, Product, Finance, and regional/global teams to execute acquisition initiatives.

Own key initiatives

Independently manage projects, drive process improvements, and deliver measurable business impact.

What You'll Need

At least 5 years of experience in Sales Operations, Commercial Operations, Strategy & Planning, Consulting, Business Analytics, or related fields. Strong Sales Operations background, ideally supporting B2B sales or acquisition teams, with experience in funnel optimization, pipeline management, sales productivity, and commercial planning. Strong analytical and problem-solving skills, with the ability to interpret complex data and translate insights into actionable business recommendations.

SQL proficiency and advanced Google Sheets/Excel skills. Python or other automation tools are a plus. Strong stakeholder management and communication skills, with experience influencing senior commercial leaders. Business acumen and strategic thinking, with the ability to connect sales performance metrics to broader business objectives. High ownership and autonomy, with the ability to prioritize multiple initiatives and thrive in a fast-paced environment.

Experience with CRM tools, ideally Salesforce (SFDC), and sales pipeline management. Fluency in English and Spanish is required.